All sales are not subject to a refund. In some cases only merchandise exchanges or store credit may be issued. We only accept damaged goods within 15 days of your Purchase. Store credit will NOT be issued after 15 days, Absolutely no returns for special orders, claims for any damages must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original PACKAGING with all parts included. A 10% percent restocking fee will be added to your return or store credit will be issued.